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F.A.Q's |
8. How much time do you take to deliver after the payment has been made?
Our goal at Indianflora.com is to ensure delivery on the chosen day. We understand that you would want your gift delivered on someone's birthday and not a day later so we make sure that we meet the Preferred Delivery Day Deadline. We generally need 1-3 days (depend on delivery areas) to process the order and ensure that happens, but in case you happen to be late, we will try hard make sure that the delivery can take place within 24 hours at no extra charge.
9. Where in India can you deliver?
The delivery cities and towns depend on the product you are ordering. Each page has details of the cities and town serviced. Flowers and Cakes have a limited delivery list, but other gifts can be delivered to more than 200 towns and cities in India
10. What is the mode of delivery?
For flowers, cakes and other perishable items, we have tie-ups with vendors in various cities & towns and are delivered personally by them to the address. Delivery of Non-perishable gift is made through renowned courier services.
11. How do I know that gift has been delivered?
We send you an e-mail confirming delivery after it has been done. If the recipient has sent a feedback, this will be included in the e-mail.
12. Can I send some message with the gift?
Yes, you can send your message with the gift. We will send your message in a greeting card along with the gift.
13. Are there any hidden costs such as delivery charges, taxes etc.?
The price is inclusive of all.
14. What if you don't deliver or deliver late?
If you give us adequate time to process your order it will not be late. This can only happen due to forces beyond our control such as riots, transportation strikes and situations beyond our control. Another common reason this happens is when the recipient of the gift is not at home, or his/her address has changed. We will cooperate with you to rectify this situation if it does occur. Please note our maximum liability is the refund of the purchase price, if the fault is due to indianflora.com
15. Do you deliver on Sundays?
Yes 365 days. Such as riots, transportation strikes and any other situations may be not served.
16. What is your refund policy?
Once an order is booked it cannot be cancelled. If we have not processed the order it can be cancelled with a 10% service fee.
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E-greeting Card
