Delivery Attempt:
Is when Indian Flora to deliver the gift, and is unable to do so due to either: 
A wrong address or 
No one being at home. 

Late Delivery:
If the delivery is made after 3 days of the "preferred date" a 100% discount will be refunded to the customer. This is provided Indian Flora made no delivery attempt. In case a delivery attempt was made and could not be delivered due to either a wrong address or no one at home, no refund will be given. 

No one at Home:
If Indian Flora attempts a delivery, and cannot do so as no one is at home, Indian Flora will leave a 'delivery note' at the address. 
Perishable goods - The recipient will be able to collect the gift from the closest Indian Flora office that will be mentioned on the delivery note. The perishable goods will be held for 24 hours. Also, the perishable goods can be left with a neighbor provided we have received instructions from the customer on the order form in the comment section. No refunds or cancellations will be made for perishable goods.
Non-perishable goods - The gift will be returned to the Indian Flora office in Mumbai. In the event of no one being at home, every genuine effort shall be made to a re-delivery. In the unlikely event the gift is unable to be delivered due to no one being at home we will return the goods to the Indian Flora in Mumbai. The customer will be informed. The goods will be held for 15 days at the office. No refunds will be given to the customer. The only exception will be if the value of the gift exceeds $40 (US Dollars forty), a US $ 40 cancellation charge will apply and the balance returned to the customer.
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